SHIPPING & DELIVERY
Pick-Up
Pickup orders are FREE for our customers on-island! Orders can be picked up at our Visitor Center located in Kawaihae!
Standard Shipping
Orders will be processed and shipped out within about two business days. Shipping times may vary between 3-8 business days based on distance and location.
- Orders less than $100: $10.00
- Orders more than $100: FREE
Expedited/Express Shipping
Orders will be processed and shipped out within about two business days. Please refer to shipping options at checkout for estimated delivery dates.
*Please note that expedited/express shipping may not be available for all orders.
Shipping Policy
A current and accurate address is required for shipping destinations. Hāmākua Macadamia Nut Co. will not be responsible for packages delivered to an incorrect address and/or re-routing fees. Orders will be shipped promptly based on date received and the next available ship date, generally within about 48 hours. Orders are not processed on weekends and holidays. Please consider any shipping or transit times offered to you by Hāmākua Macadamia Nut Co. or other parties as an estimate. We encourage you to order in a timely manner to avoid delays caused by shipping or product availability.
Shipping
Frequently Asked Questions
Which carrier will deliver my order?
Standard shipping orders will generally be delivered by USPS. Expedited/express shipping orders will vary and depend on choice at checkout.
How long will it take to get my order?
Orders sent through standard shipping will generally take 3-8 business days to arrive. Delivery and shipping details will be provided in your confirmation email.
Something is wrong with my order. Who do I contact?
If something is wrong with your order, please don't hesitate to reach out to our team by clicking the button below!